AI automates manual dispatching and routing decisions, lowering operational costs and reducing failed deliveries. By analyzing performance data in real time, Pulse AI identifies the most efficient routes, matches orders to the right drivers, and optimizes batching.

Burq customers typically see faster deliveries, higher order accuracy, and measurable savings on logistics costs. By automating dispatch, rerouting, and provider selection, Pulse AI helps teams scale operations without increasing headcount.

Burq keeps deliveries on time and transparent. Through automated communication and intelligent rerouting, customers receive real-time updates and fewer delivery issues. The result is higher reliability, smoother delivery experiences, and stronger customer loyalty across every order.

Yes. Pulse AI optimizes routes and provider selection automatically, allowing you to reach more areas with the same resources. Its hybrid fleet model combines your in-house drivers with Burq’s national delivery network, giving you instant capacity to expand coverage efficiently.

Building a delivery system from scratch is costly and time-intensive. Burq gives you a turnkey platform with AI-driven automation, a ready-to-use provider network, and full visibility without needing a development team or complex maintenance.

Pulse AI analyzes orders in real time to detect which can be grouped for batching, selects the most efficient routes based on distance and performance history, and automatically reroutes when disruptions occur.

Yes. Burq offers flexible APIs, SDKs, and no-code connectors to integrate with leading POS, TMS, ERP, and eCommerce systems. Whether you manage retail locations or fulfillment centers, integration is simple and built to fit your current workflow.

The Burq API connects your order management system directly to Pulse AI, automating dispatch, tracking, and updates. Developers can use clear documentation and sandbox environments to test integrations before going live, ensuring a seamless connection from day one.

You’ll need basic order data such as pickup and drop-off details, delivery preferences, and contact information. Once connected via API or dashboard, Pulse AI automates routing, assignment, and performance tracking immediately.

Most businesses launch within a week of onboarding. Our implementation team provides hands-on support to ensure data mapping, provider setup, and testing are complete so your delivery operations are live, optimized, and fully automated in record time.

Absolutely. Burq’s hybrid model supports your existing contracts and fleets alongside its national network. Pulse AI automatically chooses between your providers and Burq’s based on cost, reliability, and location giving you full flexibility and control.

Yes. Burq includes no-code setup options for teams that want a fast start without development resources. You can import data, create workflows, and automate dispatch directly from the dashboard, no engineering required.

Burq uses enterprise-grade encryption, access controls, and secure infrastructure to protect customer and delivery data at every stage. All data transmitted between systems is encrypted in transit and at rest, ensuring your information stays safe and compliant.

Yes. Burq is SOC 2 Type II certified, which means our systems and processes meet rigorous standards for data security, availability, and confidentiality. This compliance ensures your delivery and customer information are always protected.

Pulse AI analyzes anonymized data points like route performance, delivery timing, and order density to improve efficiency without compromising privacy. No personally identifiable information is used in model training, ensuring responsible, ethical use of AI.

Burq’s communication tools are designed with privacy in mind. End-customer information is masked where possible, and all notifications follow compliance standards. Businesses maintain full control over what data is shared and how it’s displayed.

Payment and Proof of Delivery (POD) data are processed through encrypted, PCI-compliant systems. AI verification and dispute automation operate within strict access controls, ensuring sensitive delivery details remain protected and auditable.